![]() If your phone’s software is out of date, the app will not be able to perform its best and is more likely to glitch, crash or not work at all. Saving yourself an extra step may help relieve some anxiety associated with making a phone call, and reduce the likelihood of entering in a phone number incorrectly.Įnsuring that your smartphone is running on the most current version of operating software is key to how well your captioning app performs. ![]() Importing your contacts into your app allows you to make calls directly from the app and eliminates the need to go back and forth between screens. Ensuring that your phone is hearing aid compatible helps to reduce and protect against noise interference.Īdd your contacts from your cell phone to your captioning app for a more seamless calling experience. While all smartphones are required to be hearing aid compatible by the FCC, the level of compatibility and quality still ranges depending on the phone. Those using hearing aids or other hearing assistive devices should check to make sure their cell phone is compatible and pair the device with their smartphone accordingly. Make sure your phone is compatible with any hearing assistive device being used Changing the color of the text and or background can help make captions more easily visible and legible.Ħ. Make your text size larger or smaller so that it is suited to your own preference and needs for easier reading. Background noises or conversations from television shows or crowds can also be picked up by the software or phone and be accidentally captioned and brought into the call.Ĭaption customization options allow users to adjust text size, color and even select a font. Not only will this improve caption quality and accuracy, but it will also be less distracting as the caller reads and follows the conversation. If possible, try to find a quiet location to make or accept your phone call. Speaking too closely into the phone’s microphone can also affect the quality of captions, and is also important for the caller to keep in mind so that they can also be heard best. If you notice that your captions are incorrect, this could be due to the speaker talking too quickly or not speaking clearly enough. Ask the party on the other line to speak clearlyĬaption quality and accuracy are both impacted by the clarity with which the party on the other line speaks. Read more to discover how to make your captions work for you and how InnoCaption is dedicated to making your calls as accessible as possible.ġ. We share our top 10 tips for the best captioned calls, so that whether you are a current user or just getting started you can call with confidence. There are steps users can take to better hear and understand the party on the other line, like location and proper pairing with hearing-assistive devices. Being familiar with all the customization options and features available through your chosen captioning service will help make calls more accessible for your unique needs.īefore you make your next call, take the time to learn what factors can impact your call captioning experience and to set up your phone for more seamless communication. While using a service to provide call captioning can be a lifechanging step for many hard of hearing users on its own, there are tips and accessibility features worth exploring to get the most out of your captioned calls. Not only does this provide more context during conversation, but also facilitates a more natural dialogue. Captioning phone calls accounts for the aspects of conversation and language that go beyond words, like verbal utterances and cues, that text cannot offer. ![]() Restore confidence in making calls and stay connected for all life’s important moments by using a captioning service. For those who are affected by hearing loss, captioned calls offer a world of benefits and increased independence. These services are relatively straightforward to use for any age and are highly-affordable or at no expense to eligible users. Phone call captioning is available through captioned stationary phones, or by downloading a mobile app to your smartphone. Captioning of phone calls makes telephone conversations accessible for the hard of hearing through generating captions of what is being said into text that is easy to read. If this difficulty is one you or a loved one are familiar with, then captioned calls may improve your life. Struggling to make out what is being said over the phone can be so overwhelming that some deaf and hard of hearing individuals may avoid it entirely. Making phone calls can be a source of great anxiety and frustration for those with hearing loss.
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